Privacy policy

Privacy Policy – Elliston London

At Elliston London, we take the protection of your personal data very seriously. This privacy policy explains how your personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information

Elliston London collects various types of personal data in order to provide you with the best possible shopping experience. This data may include, but is not limited to:

  • First and last name

  • Delivery and billing address

  • Email address

  • Phone number

  • Payment information

Use of Personal Information

The personal information collected is used for the following purposes:

  • To process and dispatch orders

  • To manage payments and prevent fraud

  • To communicate with customers about their orders and our products

  • To improve our customer service and respond to enquiries

  • To send information about new products, promotions, and events (with the customer’s consent)

Sharing of Personal Information

Elliston London does not sell, rent, or share your personal data with third parties, except in the following cases:

  • With trusted third-party service providers who handle payments and deliveries

  • When required by law or legal processes

  • To protect the rights, property, or safety of Elliston London, its customers, or the public

Securing Personal Information

Elliston London implements appropriate security measures to protect personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:

  • The use of encryption technologies for payment transactions

  • Restricted access to personal data for employees and partners who need it to provide our services

Retention of Personal Information

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations.

Customer Rights

In accordance with applicable data protection laws, you have the following rights regarding your personal data:

  • Right of access: You may request a copy of your personal data held by Elliston London

  • Right to rectification: You may request corrections to inaccurate or incomplete data

  • Right to erasure: You may request deletion of your personal data, subject to legal retention periods

  • Right to withdraw consent: You may withdraw your consent to data processing at any time

Cookies and Similar Technologies

Elliston London uses cookies and similar technologies to enhance your experience on our website. Cookies help remember your preferences and track site usage. You may adjust your browser settings to refuse cookies, though this may affect site functionality.

Changes to This Privacy Policy

Elliston London may update this privacy policy from time to time. Any changes will be posted on this page along with an updated date. We encourage our customers to review this page regularly to stay informed of any updates.

Contact Information

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us at:

📧 Email: info@ellistonlondon.com

Elliston London is committed to protecting your privacy and handling your personal data responsibly and securely.